Product Type: Mobile App for Preventive Dental Care
Target User: Patients (Primary), Dentists (Secondary)
Core Functionality: Empowering patients to track and manage their oral health through digital checkups, automation powered risk assessments, and self-care recommendations, while providing dentists with insights for preventive care.
This case study is a demonstrative project showcasing the UX methodologies and problem-solving approaches I have applied in real-world healthcare applications. While inspired by industry best practices, this example reflects the user-centered design strategies I have successfully implemented in similar projects.
Preventive healthcare is key to reducing long-term medical costs and improving overall well-being. Many individuals neglect early signs of dental issues due to lack of awareness, leading to expensive treatments and poor oral health outcomes.
As a Senior UX/UI Product Designer, I worked on developing a digital dental health platform that helps patients monitor their oral health, receive AI-driven risk assessments, and adopt preventive habits, while ensuring dentists have access to patient-generated data for better decision-making. This case study showcases the research-driven, user-centered design process I used to create an intuitive and engaging experience that aligns with CARE’s mission of preventive digital healthcare.
Patients often ignore early dental symptoms due to lack of awareness, leading to:
Goal: Design a mobile platform that enables preventive dental care through self-monitoring, habit tracking, AI-driven risk assessments, and easy access to expert recommendations while ensuring a seamless experience for both patients and dentists.
Through in-depth patient interviews, we uncovered a significant gap in awareness about preventive dental care. Many patients assumed they only needed to see a dentist when in pain, highlighting the need for better education on early warning signs.
– Patient interview 4
– Dentist interview 1
Distributed surveys to patients to quantify challenges in maintaining oral health habits, helping prioritize the most critical pain points in the app’s design.
Created personas to represent both patients and dentists, ensuring the app addressed their specific goals and pain points for a user-centered design.
By visualizing the user experience, I identified friction points like confusing automation results and improved the app’s flow to create a seamless experience.
A clear information structure was designed to simplify navigation, ensuring patients and dentists could efficiently access relevant features.
The business model canvas helped align design decisions with revenue strategies, including subscriptions, telehealth fees, and partnerships.
The calendar provides a clear overview of scheduled patient visits, with options to manage, reschedule, or initiate telehealth consultations directly within the interface.
Dentists can access a sortable table displaying patient data, including oral health scores, reported symptoms, and adherence to self-care plans, with color-coded risk levels for easy prioritization.
Through in-depth patient interviews, we uncovered a significant gap in awareness about preventive dental care. Many patients assumed they only needed to see a dentist when in pain, highlighting the need for better education on early warning signs.